Refund policy

We have a 30-day return policy. If 30 days have passed since your purchase, we are unable to offer you a refund or exchange.

 

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that are damaged, altered, or show signs of use are not eligible for return.

 

To initiate a return, please contact us at jason@brassknuckles.shop or call 260-755-8374. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

 

If you haven't received a refund after 10 business days, please contact us at jason@brassknuckles.shop.

 

Sale items are final sale and cannot be returned or exchanged.