Returns & Refund Policy

At Brass Knuckles Shop, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

30-Day Money Back Guarantee

We offer a 30-day money back guarantee with 100% satisfaction guaranteed. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Return Conditions

Items must be unopened and in their original packaging
Items must be returned within 30 days of delivery
Clearance items are not returnable unless damaged during the shipping process
Customers are responsible for return shipping costs unless the item arrived damaged or defective

Damaged Items

If your item arrives damaged, it can be serviced via the manufacturer's warranty. Please contact us immediately with photos of the damage so we can resolve the issue quickly.

5-Year Extended Warranty

Our 5-year warranty extends the full manufacturer's warranty for four additional years, giving you total coverage and peace of mind on your purchase.

How to Initiate a Return

To start a return, please contact us at jason@brassknuckles.shop or call 260-755-8374. We'll provide you with return instructions and process your refund or exchange promptly.

Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be credited to your original payment method.

Questions?

If you have any questions about our return policy, please reach out to us at jason@brassknuckles.shop or call 260-755-8374.

Returns & Refund Policy